MAMailAuthOps
ContactPilot overview

Trust

Data retention

Default retention periods used by the MailAuthOps platform unless a signed order requires a shorter period.

DataDefault retention
Raw MIME and XML90 days
Normalized report and source detail13 months
Daily and monthly rollups24 months
Generated reportsContract duration plus 90 days
Security and access records13 months
DNS approvals and rollback evidence3 years when managed DNS is enabled
Expired trial dataDeleted 30 days after trial expiry
EBS snapshots35 daily, 4 weekly, 12 monthly

Exceptions

Suppression, security, tax, billing, dispute, and legally required records follow their applicable retention periods. Deletion from backups occurs through the backup lifecycle rather than by rewriting immutable recovery media.

Trial state

At trial expiry, ingestion stops and the account becomes read-only for 14 days. If there is no subscription or manual agreement, trial report data is scheduled for deletion 30 days after expiry.

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