Support hours
Monday-Friday, 10:00-18:00 India Standard Time, excluding Indian public holidays. Contractual response targets apply only when written into an accepted order.
Security reports
Security reports are accepted at all times through security@mailauthops.com and are reviewed during support hours. Do not include credentials, mailbox contents, or unnecessary personal data in the first message.
Service support
Customers should use hello@mailauthops.com for onboarding, source review, reports, account access, and deletion requests. Availability incidents are communicated through the public status page when that surface is live.
No Spot-only SLA
The v0 application uses Spot compute and does not advertise an uptime SLA. Static marketing and status surfaces are operated independently from the application host.